Terms of Service

Last Updated: 25 June, 2026

Welcome to Zappy-Cart. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

• You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.

• You are responsible for maintaining the confidentiality of your account credentials.

• You are responsible for all activities that occur under your account.

• We reserve the right to suspend or terminate any account that violates these Terms.

2. Pricing and Payment

• All prices displayed on our website are in Indian Rupees (INR).

• Prices are subject to change without prior notice.

• Payment must be completed before an order is processed.

• We accept secure payments through authorized third-party payment gateways.

• In the event of pricing errors or technical issues, Zappy-Cart reserves the right to cancel or refuse any order and issue a full refund if payment has already been made.

3. Product Descriptions

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However, minor differences in color, appearance, or packaging may occur due to photography, screen settings, or manufacturer updates.

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

• Product unavailability

• Payment verification issues

• Incorrect pricing

• Suspected fraudulent activity

• Errors in customer information

If your order is canceled after payment, the amount will be refunded to your original payment method.

5. Shipping and Delivery

• Orders are generally processed within 3 days.

• Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, holidays, or other unforeseen circumstances.

• Zappy-Cart is not responsible for delays caused by shipping partners after dispatch.

• Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers may request returns within the applicable return period if the product meets our eligibility requirements.

Approved refunds will be processed to the original payment method according to our Refund Policy.

7. Prohibited Uses

You agree not to:

• Use the website for any unlawful purpose.

• Violate any applicable laws or regulations.

• Attempt unauthorized access to our systems.

• Upload viruses, malware, or harmful software.

• Copy, reproduce, or distribute website content without permission.

• Engage in fraudulent transactions or misuse promotional offers.

• Interfere with the proper functioning of the website.

Violation of these Terms may result in immediate termination of access and possible legal action.

8. Intellectual Property

All content on this website, including logos, text, graphics, product images, designs, icons, and trademarks, is the property of Zappy-Cart or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, copying, or reproduction is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted under applicable law:

• Zappy-Cart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

• Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

• We do not guarantee uninterrupted, error-free, or virus-free operation of our website.

10. Third-Party Services

Our website may integrate with third-party services such as payment gateways, shipping providers, analytics tools, and advertising platforms.

We are not responsible for the content, privacy practices, or services provided by these third parties.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Gwalior, Madhya Pradesh, India.

12. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions will be posted on this page with the revised "Last Updated" date. Continued use of the website after any changes constitutes your acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Zappy-Cart

Email: zappycart.help@gmail.com

Business Address: Naya Ganj Kilagate, Gwalior, Madhya Pradesh – 474003

Thank you for choosing Zappy-Cart. We appreciate your trust and look forward to providing you with a safe, secure, and enjoyable shopping experience.